Comments on websites: Totally not worth it. [via]

The occasional brilliant comment maintains the illusion of the worth of comments in general. This is the trap in which Gawker’s Nick Denton is currently gnawing his leg: every once in a while on the internet, for reasons largely outside of individual author control, you get a crazy good comments thread that is full of information, often outshining the post that provoked it.

[…]

But here’s the new thing: I’ve had two separate discussions with friends who run mid-sized internet properties–we’re talking high hundreds of thousands to millions of unique users a month–and they’ve both recently completed heavy analysis on their traffic and come to the somewhat shocking conclusion that the people who actually read comments are a small fraction of one percent of their entire readership.

I turned off comments here back in January. No one seems to have noticed.



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Sports Illustrated columnist Jeff Pearlman tracked down a couple of nasty internet commenters and called them up.

Bryant says, “I reply all the time by saying, ‘Thank you for writing, I appreciate your opinion though I don’t know why you needed to insult me.’ The general response is ‘Gee, I didn’t think anyone was paying attention.’ And they want to be pals with you. It’s the kick-the-dog syndrome. People believe no one’s listening; they think we’re not people, they think there are these giant monoliths controlling thought. Then when they realize someone is listening, they rediscover their manners.”



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Daring Fireball with comments. Kind of awesome that someone took the time to build it. [via]



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